Between attracting new customers, keeping current ones happy, managing cash flow, and growing a team, running a business is a never-ending job.
A study by Sage found that small businesses, “spend nearly 120 working-days per year on administrative tasks, approximately 5% of the total manpower for the average small and medium sized business.” For American businesses, that 5% has a potential gross value add (GVA) of a whopping $325 billion per year.
A VA can be defined as an employee, freelancer, or independent contractor who works online and performs a variety of tasks to help individuals or businesses. Virtual assistants can offer a lot of the services an in-house secretary would traditionally handle: data entry, transcription, scheduling, copywriting, programming, design, and other services. They usually work at home, and typically never meet their clients in-person.
- Schedule meetings and appointments
- Answer phone calls and emails
- Basic data entry
- Customer service
- Book travel arrangements
- Task management or project management
- Online research
- Troubleshooting and technical support
- Social Media graphics
- Website graphics
- Business cards
- Image editing
- Print design
- eBook design
- Book covers
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